How can I resend a welcome email to my online store subscribers?

Topic summary

Store owner reports subscribers did not receive the activated Welcome email while the site was password protected. An error indicated the email was set to “draft,” but upon checking, its status appeared “active.”

They are asking how to resend the Welcome email to affected subscribers and seeking clarification on the conflicting draft vs. active status.

No solutions or follow-up responses yet; the issue remains unresolved.

Summarized with AI on January 10. AI used: gpt-5.

Hello community :slightly_smiling_face:

I recently opened my online store thepineappleexperience.com and I noticed that when my website was password protected, my subscribers did not receive a “Welcome email” I had activated. Is there a way to re send this email to them ? there was also an error saying that it was set as “draft” but when I actually when to see it, the status was active.

Thank you for your time and consideration.