Issue: A new Shopify dropshipper received a Google Merchant Center notice for a “Misrepresentation” policy violation after listing products, asking how to fix it.
Clarification: The responder explains Google’s notice is broad and lacks specifics, making it hard to pinpoint the cause.
Recommended approach: Perform a thorough self-audit of the website and Merchant Center setup against Google’s policies and Merchant Center guidelines, checking for any discrepancies or non-compliant elements.
Resources shared: Several official Google links to Merchant Center policies and guidelines were provided for reference.
Outcome/status: No exact violation cause or step-by-step fix was identified. Next action is the merchant’s comprehensive policy review; the issue remains unresolved pending that audit.
hello im new to shopify dropshipping I have created a google merchant account and even listed some of my products on the website. everything was working good until a few days i encounter a email stating i commited a google policy violation. further diagnostic the policy it concluded to be a misrepresentation policy violation.
I don’t know how to resolve this issue. could anyone help me find the solution.
thank you!
Because Google does not give any specifics, the only way to find potential reasons for a suspension is by checking the policies an comparing this against the website to see what is not ok. I know this is a big task, and that is truly the only way.
Reason: Google does not tell you anything, other then a broad headline: Misrepresentation. And just a few points that is not helpful.
Here are the policies I check:
https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865