How can I resolve a misrepresentation violation in Google Merchant Centre?

Shopify Discussion
1

Hi!

I recently launched my Shopify website and my Google Merchant Centre account (GMC) has been suspended due to misrepresentation and in particular in violation of the following:

Broken landing page

DESTINATION URL DOWN (EDITORIAL AND PROFESSIONAL STANDARDS)

This is the second review after I’ve redirected some broken pages and making changes to my website. I still don’t quite understand what I need to do or if I need to delete the html script mentioned above?

My website is: salmoninthesky.ca.

And I’ve also brought this up with the GMC discussion boards, made the necessary changes with the replies I got but still got a suspended review.

Help is desperately and much appreciated!!

Thanks!!!

2

You mentioned you completed the suggestions here: https://support.google.com/google-ads/thread/154516336
However not much was done.

Use a professional email address, instead of @gmail.com use @salmoninthesky.ca

Add your business address, phone number and social links on your contact page.

Missing availability on your product landing page.

Missing contact info in checkout.

I recommend you also check:

https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265