I booked online order through shopify merchant and order did not come and money was also deducted please help.
Marchant account : https://silvercreek-in.myshopify.com/
Marchant website : https://smart-touch.in/
Email confirming
Dear Vishnu,
Your transaction with bajarang creation was successful
Thank you for bringing this to our attention. If you’ve had an issue with a store that you believe is operating on the Shopify platform, then I would recommend reporting them through our legal page here. You’ll also want to contact your bank to create a chargeback dispute as your bank will be able to help with recovering the funds.
A similar thing has happened to me as well. Did you receive any response from shopify or the fraudulent store?