We are trying to connect an existing domain to our shopify store (changing domain) we have checked everything is correct with 123reg and they have confirmed but it has been 48 hours now and Shopify is showing it not connected and with issues (which we updated), can anyone advise on what else we can try?
I did try to get live help but always get a 504 or 503 error when trying to use shopify live chat/help.
Hi @UKBiker , some are experiencing an error when using the help center.
Our developers are aware and are currently working on a solution. We will continue to provide updates to you here **Shopify Status page **as we work to resolve this. Thank you for your patience!
The situation with Help Center has been resolved.
You should be able to connect with support now @UKBiker !
Thanks for your patience and understanding,
TyW