How can I resolve domain issues for my online store?

Shopify Discussion
1

Can someone explain this please? I have no idea how to do that!

"Resolve these domain issues to ensure your Shopify site works for customers.

  • Error fetching domain A record: Open your domain provider’s DNS settings for c**n.store and check that the record is set to the IP address ***** Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain CAA record: Open your domain provider’s DNS settings for c**n.store and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain DNSSEC record: Open your domain provider’s DNS settings for c**n.store and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain nameserver record: Open your domain provider’s DNS settings for c**n.store and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.

Note: DNS updates can require up to 48 hours to take effect. Learn more about common domain errors."

2

Hi there,

So it looks like you have tried to connect a domain bought on a 3rd party website to your Shopify Store. This is smart but it needs a little bit of DNS knowledge.

I think to ensure that your personal details are not public, its best you send me a DM. I will be happy to help! DNS can be a bit of a pain in the bum if you dont know what you are doing.

Also, it may that you have setup everything correctly but the DNS is indeed taking 48-72 hours to properly update. This is due to the way the world wide DNS system is build.

3

Hi Ashciel,

You might find this useful: https://help.shopify.com/en/manual/domains/managing-domains/edit-dns-settings.

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