How can I resolve identity verification issues with Shopify payments?

I registered using my partner’s name now I’m having problems with identity verification to enable Shopify payments again. There are no settings to change this so I can verify as myself, please can someone help me

Hey @adamandmilhous ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with setting up Shopify Payments, to get this resolved. To provide some context, there is important account information collected during the onboarding process of Shopify Payments. As your partner’s name was initially used when setting up, you will need to Contact Support to allow us to investigate further and get this corrected!

Please let me know if you have any other questions or concerns regarding Shopify Payments, as I’m happy to help.