I had my account suspended and them terminated back in July 2023 and my funds put on reserve until Nov. 16th. In that time I had zero chargebacks or any issues. Still don’t even know why my account was terminated as nobody will ever talk to you. Nov. 16th came and I was told it would take 2-3 days for my funds to release and today is 12/7/2023 and they still are not released. I can’t login to my old account, I can’t use my shopify cards cause they are locked and I can’t move my funds on the app as it says they are locked. This is not legal per everything I was given by Shopify legal team. You were able to hold the funds for that 120 days incase of chargebacks and issues and there were NONE, so now I want my money back!!