Hi Sarah,
I’m glad to hear you’re seeing more of your products being approved!
With regards to your questions:
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You have to make sure that your shipping costs on MC are always the same or higher than the ones on your site. If there is any risk that prices on Shopify will change (go higher than MC), you may want to add some buffer to the prices on MC to artificially inflate them. This should help to ensure that you never run into a non-compliance issue. You may also just want to reach out to their support for advice on how to manage this going forward, as they’ll be better equipped to give you guidance on how to navigate compliance with their terms.
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Unfortunately, I don’t know what the timeline is like for Google to fix the issue. We typically advise our users to contact Google directly for assistance so we aren’t directly involved in the fix. I would be curious to know if you’ve seen any additional fixes since your reply was posted. Google has to confirm your products are in compliance, but they don’t share what that process involves, so it’s hard to say what the timeline looks like.
I wish I could be more helpful. If you have any updates on your progress since your last message, I would love to hear back from you.
Best regards,
Ron