How can I resolve mobile image issues on my online store?

Shopify Discussion

Topic summary

Mobile product images appear oversized (“explode” on screen) on phones, while desktop images display correctly.

  • Context: The store owner asked for help and offered to share the store URL for review.
  • Recent update: A member requested the URL; the owner sent the details privately and asked them to check their inbox.
  • Actions: Store URL shared via direct message; awaiting review/feedback from the helper.
  • Status: No solution or troubleshooting steps provided yet; discussion remains open.
  • Key unknowns: Theme in use, specific pages affected, and whether any custom CSS or settings have been tried.
  • Assets: No public screenshots, code, or links shared; diagnosis depends on the private URL review.
Summarized with AI on January 17. AI used: gpt-5.
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