Hi,
Did you find a solution to this?
Thanks
Topic summary
Main issue: A merchant in India cannot use the Facebook & Instagram Shopify app, receiving the message “This isn’t available in your region,” and asks for alternatives or a fix.
Latest update: A Shopify representative confirms the feature is currently not eligible in India. They link to Facebook’s business page indicating Facebook is “working on accepting new shops,” but provide no timeline. A screenshot is referenced to support this notice.
Guidance offered:
- Check Facebook’s official page and contact Facebook support for the latest status or any regional updates.
What’s missing/next steps:
- No workaround or alternative app/process is provided in the thread.
- Another participant asks if a solution was found; no answer is posted.
Status: Unresolved and ongoing. Availability depends on Facebook restoring eligibility for new shops in the region.