Hello. I’m trying to ass my products to Google but it’s says that they have error and they need gtin mpn. My suppliers are zendrop and CJdropshipping but they don’t give those numbers. I saw a lot posts about this but I couldn’t find what to do. Can anyone help?

See this article https://support.google.com/merchants/answer/6324478?sjid=16926776345918052889-EU To do this you will likely need to set this field up as a product metafield

Shopify Help is an amazing resource, you’ll find most stuff you need there : https://help.shopify.com/en/manual/custom-data/metafields

If a manufacturer has assigned a barcode then you are required to add this info in the GTIN field. Alongside the brand value with identifier exists to yes. If the manufacturer has not assigned a barcode, then remove the values brand, mpn and gtin and set identifier exists to no. Here is a gu…

The rule is as followed If a manufacturer has assigned a barcode then you are required to add this info in the GTIN field. Alongside the brand value with identifier exists to yes. If the manufacturer has not assigned a barcode, then remove the values brand, mpn and gtin and set identifier exis…

Hi @mihalis19 If your products do not have GTIN, you can leave the column empty or mark the products as custom products. You can refer to the help article: https://blog.adnabu.com/google-merchant-center/how-to-fix-gtin-errors/ Please let me know if it solves your issue.

I’m selling products from CJdropshipping and zendrop. I believe that products have a barcode but the supplier don’t give this info. So one solution is to mark products as custom like you said. But where can I do this? Can you give me some infos ? thanks

You do this on the product level > more action > Google > However you will find it much faster and accurate to follow my video above, if you want to resolve the issue.

Ok! I saw the guide and it was helpful. trhe only change is that in the last part in identifier exists the menu is little different. i cant set the value. i can only stadralize yes with no. is this correct? now im getting this error. how can i fix this? Incorrect value: identifier exists Limits v…

How can I resolve the GTIN MPN error on my Google sales channel?

Technical Q&A

mihalis19 June 14, 2023, 1:49pm 3

More instructions about where exactly I’m changing this ?
thanks

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How can I resolve the GTIN MPN error on my Google sales channel?

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