Anyone knows how to fix Missing Seller Rating in Google Merchant Center (GMC) ? We did enable the Seller Rating option in GMC and try to add code in the store, but the survey opt-in module still cannot be enabled in the order confirmation page. We have contacted Google Support but advised we should contact Shopify support for assistance as the Google Support cannot find any issues in the code added to the order confirmation page of the online store. Thank you.
You can use any 3rd party review aggregator listed here: https://support.google.com/merchants/answer/7045996?sjid=7781376941623330260-AP#list_of_aggregators
You are not required to use Google Customer Reviews.
However if you are using the code, make sure to remove the if first time visited tag because this has been causing random bugs for half a year or so.
I use the following code in ‘Order Status Page’ section in Settings → Checkout. Seem I cannot see the ‘if first time visited tag’ ? Or the following code is not needed ? Also, I have installed Yotpo, but have no reviews. Will the ‘missing seller rating’ issue be resolved if no review ? Thank you very much for your kind assistance.
The missing review will be resolved if you have around 50 reviews or so.
As to the code, your optional gtin code is not correct.
You may want to use:
{% assign fa_merchant_id = 123456789 %}
{% assign fa_delivery_days = 3 %}
{%- case shipping_address.country_code -%}
{%- when 'BG' -%}{%- assign fa_language = 'bg' -%}{%- when 'CZ' -%}{%- assign fa_language = 'cs' -%}{%- when 'DK' -%}{%- assign fa_language = 'da' -%}{%- when 'DE' -%}{%- assign fa_language = 'de' -%}{%- when 'GR' -%}{%- assign fa_language = 'el' -%}{%- when 'AU' -%}{%- assign fa_language = 'en-AU' -%}{%- when 'GB' -%}{%- assign fa_language = 'en-GB' -%}{%- when 'US' -%}{%- assign fa_language = 'en-US' -%}{%- when 'ES' -%}{%- assign fa_language = 'es' -%}{%- when 'FI' -%}{%- assign fa_language = 'fi' -%}{%- when 'FR' -%}{%- assign fa_language = 'fr' -%}{%- when 'HR' -%}{%- assign fa_language = 'hr' -%}{%- when 'HU' -%}{%- assign fa_language = 'hu' -%}{%- when 'ID' -%}{%- assign fa_language = 'id' -%}{%- when 'IT' -%}{%- assign fa_language = 'it' -%}{%- when 'JP' -%}{%- assign fa_language = 'JA' -%}{%- when 'KR' -%}{%- assign fa_language = 'ko' -%}{%- when 'LT' -%}{%- assign fa_language = 'lt' -%}{%- when 'LV' -%}{%- assign fa_language = 'lv' -%}{%- when 'MY' -%}{%- assign fa_language = 'ms' -%}{%- when 'BE' -%}{%- assign fa_language = 'nl' -%}{%- when 'NL' -%}{%- assign fa_language = 'nl' -%}{%- when 'NO' -%}{%- assign fa_language = 'no' -%}{%- when 'PL' -%}{%- assign fa_language = 'pl' -%}{%- when 'BR' -%}{%- assign fa_language = 'pt-BR' -%}{%- when 'PT' -%}{%- assign fa_language = 'pt-PT' -%}{%- when 'RO' -%}{%- assign fa_language = 'ro' -%}{%- when 'RU' -%}{%- assign fa_language = 'ru' -%}{%- when 'SK' -%}{%- assign fa_language = 'SK' -%}{%- when 'SI' -%}{%- assign fa_language = 'sl' -%}{%- when 'RS' -%}{%- assign fa_language = 'sr' -%}{%- when 'SE' -%}{%- assign fa_language = 'sv' -%}{%- when 'TH' -%}{%- assign fa_language = 'th' -%}{%- when 'TR' -%}{%- assign fa_language = 'tr' -%}{%- when 'VN' -%}{%- assign fa_language = 'vi' -%}{%- when 'CN' -%}{%- assign fa_language = 'zh-CN' -%}{%- when 'TW' -%}{%- assign fa_language = 'zh-TW' -%}
{%- else -%}
{%- assign fa_language = 'en' -%}
{%- endcase -%}
{% assign fa_delivery_seconds = 86400 | times: fa_delivery_days %}
Thank you very much for your swift response and kind assistance.
Hello , I need your assistance on other matters, I have sent you an email at hello@feedarmy.com with subject “[Shopify] GMC Issue - Missing Seller Rating”. I would like to see your comments. Thanks a lot for your patience and kind assistance.
This code will not work in the Checkout Extensibility. You will now need to use an app.
This one does both Google Business Reviews and Google Customer reviews at one time fee