How can I restore deleted products in Oberlo?

Topic summary

  • Core policy: Once a product is deleted in Shopify (including Oberlo-imported items), it’s permanently removed and cannot be restored. You must recreate it in the admin.

  • Limited exception: Support mentioned a short, non‑guaranteed window where some products might be recoverable. Contact Shopify Support immediately after deletion.

  • Data loss specifics: Deletion removes all product data, including images. If re‑importing via CSV, include image URLs/files. Reviews may be recoverable if using Shopify’s Product Reviews app.

  • Workarounds: Use the Wayback Machine or Google’s cached pages to copy descriptions. Consider a backup app (e.g., Rewind) to prevent future loss.

  • SKUs and IDs: Oberlo items aren’t synced by SKU (stock keeping unit), so original SKUs aren’t required. Shopify product IDs can’t be preserved/set via import tools like Excelify; new IDs are assigned.

  • Reported issues: Several merchants say deleting variants unexpectedly removed entire products; some suspect a glitch. Staff asked for details but offered no confirmation.

  • Third‑party apps: Deleting products within apps can remove them from the store; contact the app developer.

  • Status/outcome: No built‑in trash/recovery feature; multiple requests for a 24–48h restore window were forwarded. Discussion remains open; recommendation is immediate support contact and implementing backups.

Summarized with AI on January 5. AI used: gpt-5.

Hi @Frank84 ,

When you say undo the SKU code, do you mean to undo the action and get the SKU code back after deleting the variant? If that is the case, it would be the same as deleting a product where the product or its values (such as the SKU code) cannot be restored.