How can I restore missing scroll bars on my IRA theme website?

Shopify Discussion
1

Hi, we use the IRA theme ver. 2.3.1 for our website at www.fevechocolates.com, and for some reason our scroll bars no longer appear. Can someone help us bring them back? Are we missing a code snippet? Thanks!

2

Hi @btsheets ,

This is Victor from PageFly - Shopify Page Builder App

I have checked and found that your site is hiding the scroll bar by using CSS code. We have to remove that CSS code to get the scroll bar back.

Step 1 : Online Stores > More action > edit code > find style.css or style.scss and select this file

Step 2 : Search and find for this code

PageFlyVictor_0-1670397573350.png
PageFlyVictor_0-1670397573350.png435×255 9.46 KB

Please select all the codes in the red frame and remove them.

Hope this can help you solve the issue.

Best regards,

Victor | PageFly

3

Hello @btsheets

It’s GemPages support team and glad to support you today.

I checked and found that there is a CSS code that hides the scrollbar on the page.

GemPages_0-1670399666100.png
GemPages_0-1670399666100.png1267×408 22.7 KB

You can follow these steps to fix this error:

  1. Go to Online Store → Theme → Edit code
  2. Open your theme.liquid theme file
  3. Paste below code before :

If you require any further information, feel free to contact me.
Best regards,
GemPages Support Team

4

Thank you so much, Victor. It worked! I had to delete that code in two separate css files, not even sure how it got in there.

5

Hi @btsheets ,

Great! I’m glad it works perfectly on your end :wink: