Our store was terminated for a while and we just got all the business finalized to get things in order.
My question is, we woukld like to ensure our original store build is there and we can launch with that store.
Can you advise how we would go by doing that Or is there something on your end hat has to be done.
We built the store right into Shopify so having access to the original build would be very important to us.
Thank you for your support.
My email is jeff@twohype.com
Hi there @JP500 !
We can check out your existing account for you to see if the data you had accrued there would still be present on our servers before you decide if you wish to reactivate that account.
Usually, this data will be guaranteed to be held on our servers for at least 90 days after store closure, though in reality, it can often be present a lot longer.
If you’d like for us to check this out with you, you’ll just need to reach out via our Help Centre here for account support.
Can you tell me a bit more about your line of business and what you’re working on currently to launch your store?