hello, I’ve been selling on etsy for almost a year, and sales are great, so I’m expanding to shopify, where I’m fairly new to it. I am trying to find a shipping timeframe/method that matches my etsy settings, and on etsy they are:
ships item with tracking 5-8 days after order, once a customer places an order, I have 5-8 days to process the order, make the item and ship it out, providing a tracking number to the customer.
however, on shopify, it looks like my only options to are 1-2 days, or 3-4 days, this just isn’t enough time to process the order. I received an order on jan 16, and had to have it shipped out today (jan 18). which meant I had to make this item and ship it before I fulfilled any prior orders on etsy. seems a bit stressful for me.
when I contacted support, they mentioned I could create a customer shipping and let my customers know there is a 3-5 or 5-8 day processing time before the order is shipped. this is well and good, except when I originally set that up I couldn’t find a way to ship the item with a tracking number, which is not good b/c I want my customers to receive tracking numbers when I ship the item.
is there a way to have a “processing time” on an order and still provide first class package with tracking as the shipping method?
thanx