Shopify please do something - it’s marked as solved, but it’s not!!! I also need this feature: setting a percentage discount with a limit. It should be straightforward to implement. Please take care of it asap.
Thanks!
Topic summary
Merchants seek a way to cap discount codes at a maximum dollar amount (e.g., 10% off up to $50) to prevent excessive discounts on large orders, particularly for new customer promotions. Shopify does not natively support this feature, and Shopify Support representatives have repeatedly confirmed that no timeline exists for implementation, though feature requests have been submitted over multiple years.
Workarounds and Solutions:
- One user suggests combining a percentage discount code with an automatic fixed-amount discount triggered at a minimum purchase threshold, though this approach has limitations
- Third-party apps mentioned include Order Limits, OrderLogic, and MinCart for setting cart/product limits, but these don’t directly address maximum discount caps
- Two apps specifically designed for capped discounts have emerged: Steppun Discount and Nex Capping Discounts, which allow percentage discounts with maximum dollar limits
- Some solutions require Shopify Plus subscription
Community Frustration:
- Multiple merchants express frustration over this missing “basic” feature, with some threatening platform migration
- Users criticize marking the thread as “solved” when no native solution exists
- Speculation exists that Shopify reserves this functionality for their premium £2,000/month tier
The discussion remains active with ongoing requests for native Shopify support.
7 Likes