Main issue: Set the Google Customer Reviews estimated delivery date to 10 days after the order date within the Google Merchant Center integration.
Solution provided: Use JavaScript to add 10 days to the current date (order time) and pass that value to the survey script. A working example for Shopify was shared via an external guide link.
Implementation detail (Shopify): Place the Customer Reviews code in the Order Status page (Additional scripts), not the Post‑purchase page.
Reported concern: One user observed that fewer than 1% of customers received survey offers. No detailed troubleshooting steps were given beyond confirming the correct placement on the Order Status page, so the low survey rate issue remains unresolved.
Key terms: “Dynamic tags” are variables (e.g., email, currency) injected into the Google Customer Reviews script. “Estimated delivery date” is the future date shown to customers for when they should expect delivery; here it is computed as order date + 10 days.
Status: Guidance on setting the date and script placement was provided; the low survey offer rate requires further investigation.
Hello,
i have set up the customer reviews in the merchant center.
i inserted the script in the checkout but there is one problem:
I know there are dynamic tags that i can insert in the script like email, currency etc. and i already did that but how can i set the estimated delivery date to 10 days from the order date?
What is the dynamic tag to set estimated delivery 10 days in the future from the order date?
Here is a working code for you: https://feedarmy.com/kb/install-google-customer-reviews-in-shopify/
Basically what you do is add the days to the current date (now)
We have used your code, but only a few customers have received the survey offers in our google merchant center dashboard. Less than 1% of customers have been offered? Your instructions don’t state whether to put the code in the post purchase page additional scripts or the order status page additional scripts as those are now separated in Shopify. Assistance would be appreciated.
It should be order status.