Hello,
I would like to create a new Notification.
I only see the options to edit the existing ones, but what I want is to create a new one.
I want to send an email to the customer automatically 24 hours after the order has been approved or created, informing that the order is being prepared.
Can someone help me?
Olá,
Gostaria de criar uma nova Notificação.
Só vejo as opções de editar as já existentes, mas o que quero é criar uma nova.
Quero que seja enviado ao cliente automaticamente um email 24 horas após o pedido ter sido aprovado ou criado, com a informação de que o pedido está sendo preparado.
Alguém pode me ajudar?
Olá Mariana! This is a great question and I can definitely understand the value of that option.
Shopify email, the email marketing tool included with all Shopify stores, is designed to send out email marketing campaigns in bulk and the admin notifications are pre-set and send out as needed with the right prompts.
In order to setup an email campaign with specific requirements, like 24 hrs after a purchase is made, you will need to use a third party email marketing app or service.
Both of these apps offer robust email marketing tools as well as automation, which is what you will need to accomplish this trigger. I would definitely recommend reviewing these apps, or similar apps in the app store to find one right for you.
You can refer to our AVA Email Marketing,SMS,Popups app which allows you to create various Email/SMS automation flows such as Abandoned Cart Email/SMS, Browse Abandonment Email, Welcome Email/SMS, Cross-sell, Up-sell Emails/SMS, Winback, etc.
Furthermore, it provides you with a bunch of pre-made templates and the ability to customize your emails easily with simple drag and drop. Also, you can control the workflow elements as per your preference. For example, you can send emails to customers after 24 hours after purchase time.
