We have both brick and mortar and online as well. We are not open to regular retail, but locals can pick up orders. This has turned into a logistical nightmare. I won’t be renewing with Shopify after our year is up. Maybe we just have too many things going on for Shopify to cover, but if I increase our prices to accommodate for “free shipping” on larger boxes, there is no easy way to discount that for locals. I put in a discount code for local pick-up, but really anybody could use it if they tried. I haven’t even set up the POS or connected to Quickbooks yet as it seems like just one more disaster waiting to happen. As for shipping, all I could come up with is a mid-size box for the default and include shipping on larger items. We’ll lose some shipping across the country but win some in states closer to us.
I think the original post is so old that Dirk checked out or is no longer around. Seems no one @Shopify_77 is paying attention either. Maybe we need to start a newer thread?