How can I set up international payments for my Indian dropshipping store?

Payments + Shipping & Fulfilment
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Topic summary

Goal: Enable international payments for an India-based Shopify dropshipping store; 30 checkouts failed due to payment setup.

Key constraints and clarifications:

  • Shopify Payments (Shopify’s built‑in gateway) is not available for India-based stores.
  • PayPal in India (PayPal Express Checkout) supports only cross‑border USD transactions; it won’t appear if checkout currency is INR. INR = Indian Rupee.
  • Without Shopify Payments, Shopify’s native multi‑currency at checkout isn’t available, so customers see INR, preventing PayPal from triggering.

Implications:

  • Accepting global payments while the store currency is INR is difficult with PayPal alone; some merchants consider separate domains/currencies, but that adds complexity.

Recommended solutions and resources:

  • Use a third‑party India-supported gateway that offers international cards and multi‑currency. Example: CCAvenue, which advertises acceptance in 27 major foreign currencies (confirm details with the provider).
  • Review Shopify’s list of payment gateways for India and help docs on third‑party gateways; contact chosen providers for integration support.
  • Optional: consult linked dropshipping resources for broader store setup.

Status:

  • No final resolution yet. Next steps are to select and integrate a suitable India-compatible multi‑currency gateway; PayPal’s INR limitation cannot be changed.
Summarized with AI on January 30. AI used: gpt-5.
4

Hi @aumnicrafts

Thanks for joining in!

I understand what you mean. Yes, you are correct in saying that when using PayPal as a payment gateway in India, it only supports purchases made in United States Dollars (USD). This is a limitation of the PayPal integration, and we have no way to change this requirement. If you are using PayPal Express Checkout, you can’t receive domestic INR payments.

If you wanted to process transactions in INR, then you would need to look for an alternative payment provider. As Shopify Payments is not available in India, you would need to choose a different third-party payment gateway from this list. Perhaps the CCAvenue gateway would be more suitable? From looking at their website it appears that you can collect payments in 27 major foreign currencies, however as they are third-party to us it would be best to direct any queries you have about their gateway and Shopify integration straight to them. I found this contact page on their website that you can use to get support.

There is also this dedicated Shopify Community post here that has some great information for learning more about managing your payments while running your Shopify store in India.