Hello. I am trying to setup local delivery for most emirates in the UAE. However, since the UAE does not use postal codes, the option to include neighboring states/regions does not appear for us. On top of that, setting the delivery radius to a max of 160km does not do help either, and local delivery is only an option for customers in our local emirate. Is there any work around for this? We could use the shipping option but we would like to fulfill delivery orders through the POS app.
Topic summary
A Shopify merchant is struggling to configure local delivery across multiple emirates in the UAE. The core issue: UAE lacks postal codes, which prevents the platform’s “neighboring states/regions” feature from appearing. Additionally, the maximum delivery radius setting (160km) doesn’t resolve the problem—local delivery remains available only within their home emirate.
Key constraint: The merchant wants to fulfill orders through Shopify’s POS app, which rules out using standard shipping options as a workaround.
Current status: The original poster asked for solutions but received no answers—only two follow-up inquiries from other users facing the same problem. The thread remains unresolved with no viable workarounds identified.
Hello
did you find a solution?
Hey, did you ever find a solution to this?