How can I speak to a live person at Shopify?

Store Design
1

I need to talk to a live person in shopify. Its very frustrating cause theres no contact number to call. When you click support it keeps sending you to a Q& A firom which i doint need.

At this point , I dont even know where this message is going or whose going to read it

PLEASE CONTACT ME ASAP

2

Hi, @Liam29 .

Can you share a screenshot of what you’re seeing on your end, when you attempt to contact our support team via the Help Center?

For context, you’ll need to go through the Help Center in order to speak with our live support team, as this allows us to authenticate you against the correct store, which will ultimately help us support you better. If you’re having issues with accessing the Help Center, you can follow the steps below to see if it’ll help:

  • Try to login to the Help Center via an incognito window
  • Or, you can use your usual browser but to clear the browser’s cookies and cache prior to accessing our Help Center again
  • You can also try another browser. For example, if you’re using Safari, you can try contacting our live support team via Chrome or Firefox
  • You can also try to use another device, such as your mobile or a tablet

Let me know how you get on.