How can I speed up my slow-loading online store?

Topic summary

A Shopify store owner seeks help with slow website loading times despite trying multiple solutions. They use approximately 12 Shopify apps for essential functionality and cannot remove them. Shopify support has redirected them to third-party theme/app developers without resolution.

Common optimization recommendations include:

  • Image optimization and compression
  • Implementing lazy loading for media files
  • Minifying CSS/JavaScript files
  • Removing unused app code and third-party scripts
  • Fixing render-blocking resources
  • Reducing HTTP requests and broken links
  • Using lightweight, OS 2.0-compatible themes

Additional suggestions:

  • Focus on user experience rather than perfect speed scores (use tools like Hotjar or Fullstory)
  • Reduce products displayed per row on homepage to improve visual clarity and load times
  • Consider system fonts instead of custom fonts
  • Limit homepage slideshows to 2-3 images

Several responders offer free audit reports and professional optimization services. Multiple community members with similar issues request help for their own stores. One user shares a helpful YouTube tutorial video. The discussion remains open with ongoing requests for assistance.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

I own https://www.lakdi.com I tried all possible way to improve my website load time but I failed. I am honestly saying I am not the developer. But we are using approx. 12 apps of Shopify for functionality on website, we can’t compromise on it.

If any one there please guide us what we do for improve my website. I contacted many times Shopify support but all time they are saying you are using third party theme or apps so you can contact your theme developer or app developer or we can generate a ticket on behalf of you. But I am sorry nothing happed after.

So after many try I am putting my query here, if anyone can help. Yours suggestions always considerable.

Thanks in advance.

You can try to fix the following issues on your store and this will improve your store Speed scores, load time, Google page speed scores, Core web vitals. GTmetrix scores.

:play_button: Fix render blocking resources
:play_button: Image optimization
:play_button: JS/CSS files optimization
:play_button: Lazyload media JS/CSS files
:play_button: Optimize CSS/JS delivery
:play_button: Minimize HTTP requests
:play_button: Removed unused codes
:play_button: Fix bad requests ex: 404 links
:play_button: Optimize Font delivery
:play_button: Preload files
:play_button: Optimize APP codes

Here some resources you can follow

https://help.shopify.com/en/manual/online-store/store-speed/improving-speed

https://gofishdigital.com/blog/shopify-speed-optimizations/

https://www.semrush.com/blog/9-tips-for-boosting-the-speed-of-your-shopify-website/

If you need help feel free to contact me Thanks.

Hi @Lakdi

This is PageFly - Landing Page Builder. I would love to provide my recommendations for your store based on 6 years of providing solutions for about 100.000 active Shopify merchants.

I actually tried to browse your store on my phone & laptop and I found the speed isn’t bad, my experience on the site is good in terms of the speed (I browsed your store with our office wifi).

Based on our experience, page performance is always a balance between the technical optimizations which don’t affect user experience, design or the UX, analyze and test. So we don’t aim at 100/100 score on Google speed insights, but on the user experience which you may use some user behavior tool like Hotjar or Fullstory (I list the famous tool names but you can find others), they will help you view what your customers are actually seeing and how they interact with your site).

Other suggestions would be:

Finally, I have 1 suggest which isn’t very much about page speed but it’s based on my experience on your site: Reduce the number of products showing on a row.

  • The home page is currently so busy with small images & text, and with many products on the page, all the product images will be loaded along with the page and slow down page speed

I suggest you reduce the number of products show at the 1st load to 4 products, which can give them a larger space to shine.

Above is all my suggestions, I hope they are useful. If you think they are, please let me know by giving it a Like. Thank you!

PageFly.

2 Likes

Hi @Lakdi

Welcome to the Shopify Community!

I am Anni from MS Web Designer (Top Rated Shopify Certified Experts and eCommerce Consultant from Singapore) I helped 1500+ Shopify Store owners to Optimize their website loading speed for both mobile and desktop and increase their conversion rate.

Here are some proven steps that will improve your website speed dramatically for both mobile and desktop.

  • Select a light Weight Shopify Theme (OS 2.0 Compatible )
  • Remove all Unwanted Shopify App (That you have installed, but not using)
  • Minify Javascript, CSS
  • Reduce the Large Image Size
  • Eliminating the halting problem in Javascript
  • Apply Lazy loading per section wherever required
  • Replace Gifs with the Static Images
  • Resize Products images using Shopify App (for Bulk)
  • Check Page Speed by Google page Insight.
  • Disable inner page apps only on the home page and also disable heavy loading apps on the home page
  • Check & fix the broken link
  • Check HTTP request & fix it if possible

By fixing these issues, your website’s speed score will undoubtedly increase.
Let me know if you want a free thorough website optimization audit report (with all actionable measures for your shop)

If you have any concerns feel free to ask me!

Good Luck!

Regards,
Anni

Hello @Lakdi ,

You can follow the below steps to significantly speed up your Shopify store:

  1. Removing unused app code is a best practice that avoids running code for unused features and makes your theme code easier to read.
  2. Use a theme that is optimized for performance
  3. Themes contain CSS, JS, and HTML which can increase and affect your store speed. So disable theme features you don’t use.
  4. Loading extra data your customers aren’t using can impact your store speed without adding value.
  5. If you are using slideshows, keep slideshows of featured images to 2-3 slides or use one featured image.
  6. Use a System font which is a font that is already installed on most computers. For example Segoe UI, Times New Roman. If you use a font that does not yet exist on your customer’s computer, then the font has to be downloaded before your text can be displayed. This impacts the time that your store takes to load.
  7. Reduce the use of large-sized images and also compress images without losing the quality
  8. Use minified CSS and JS files
  9. Replace GIFs with static images
  10. To reduce the initial load time, you can use Lazyload technique
  11. Remove third-party JS scripts and Shopify App which you are no longer using
  12. Minimize HTTP requests
  13. Avoid unnecessary redirects and fix broken links
  14. You can run the “Shopify Theme Inspector for Chrome” https://shopify.dev/themes/tools/theme-inspector?shpxid=667eb8e1-1FCD-4B2D-3290-0B4820F0A7AB to identify the lines of code that are slowing down pages in your online store.

If your website takes longer than 3 seconds to load, 40% of your traffic will be lost. Apart from speeding up your store, for getting better conversions, make sure your store products are Found on Google. When your customers search on Google, your product can be found only if your page is indexed. Note that once a URL gets indexed, customers will start finding your store through organic searches, you will start getting order conversions for virtually zero cost. Making it sustainable business growth. flareAI helps to get your new products found on Google. flareAI works every day for you. Get sales from Google and 20+ world’s largest free sales channels, Single click start!

I hope that the above list’s tips will help you decrease the load on your web pages and increase the Shopify website speed."

Hope this was helpful.

Gina
Add flareAI Shopify App today!

could you please help in identify the problem in our store ? thanks in advance

https://midora-store.com/

our email

midorastore2020@gmail.com

Hi can you help me find the issue with my store? it’s been super super slow and has a speed score of 36. Thanks in advance!

https://TheWaxCam.com
You can email me at ChananyaColish@gmail.com or reply here :slightly_smiling_face:

Hi can you help me find the issue with my store? it’s been super super slow and has a speed score of 36. Thanks in advance!

https://TheWaxCam.com
You can email me at ChananyaColish@gmail.com or reply here

This helped me a lothttps://youtu.be/yQmusOP6_z4?si=aVTAevejorop9OkR

Hi Lakdi,

This video helped me a lot: https://www.youtube.com/watch?v=z7_AZQzlHIQ&t=194s&ab_channel=Shopioso

If you are unable to remove applications, I would recommend keeping images small and implementing lazy loading so things will be quicker. Attempt to limit any extra scripts if possible. You may find thecarbonfootprint.ai useful for seeing how your site is working and receiving great advice.