We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

I would like to know the app, thanks.

Can you give the app name to me too please. .I have the same problem.

Hello Jwu703, Can you share the solution app name? Thanks!

We have the same, also from Bellevue Washington - always the same address, but one of about 10 or so different name / emails the bot uses. It is clearly doing a data scraping of our store. We have a Shopify Plus account, I asked ChatGPT and Grok what to do - they both suggested I ask Shopify to tur…

Hi - Oh my, this has been causing us issues for months now. from a handful in a day to 30-40 in aday. all abandoned carts. Random items, certainly not lowest cost, 95% just have the bogus email address - I cant find an ip address. Could see where to DM you, but would love to hear of any app. I’m get…

We are using the app called CartBlock - CheckOut Validator

Thank you for raising this. We feel silly not having come to the community before now, and thinking we were alone. For sure Shopify Support made us feel rather alone. Our issue is abandoned carts. Its been happening for about 4 months now. Its a different email address each time, well they do repeat…

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

MikeC21 February 19, 2025, 11:17pm 100

Have you found a fix?

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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