We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

Hi. You have Shopify Plus and they Refused !!! We signed up for a free Cloudflare account, but yes .. I think it gives you very little without upgraded service. Please do let us know - I wish you all the best. I’m staggered they will not let you apply the Bot Prevention - what possible reason could …

As below - its numerous designs, numerous sizes (footwear) full price items - just abandoned - they don’t appear to try and buy.

Update on Apps: The App BeSure Checkout Rules came back to us to say “Unfortunately, this is not a feature of this app” The App [HumanPresence] Shop Protector replied to say - "our app doesn’t currently block bots that drive traffic or abandoned carts, but our App can help with: Protects commonl…

Update on 28th Feb The guys from Negate Bot Protection App and Human Prence.io App have been great, really responsive and really interested in the issue. Both are either looking at ways to assist abandoned carts from BOTS, or perhaps close to having something - but require support from Shopify as …

Sorry all for late reply, send me an email and I can share what app has been working. Its been a few weeks and app is working steady. We have NO affiliation to this app and just one we found that works. Also as a boost, and not sure if its related, we saw a 20% bump is sales back to how it was befor…

Have you managed to resolve this? I am having the same problem and all shopify can suggest is apps… have tried a number of them and they do not work.

Hi JWU703, Sent you an email last week. Still dealing with 60 of these per day. Can you please let us know what worked for you?

I get him too. Any luck with blocking him?

Do you know a solution? I get a robot order from Washington state every few minutes.

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

Wildcat7 March 11, 2025, 2:21pm 115

Hey Jwu703, is this solution still working? I emailed you yesterday. Please let me know.

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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