We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

I have a similar issue. Several new abandoned checkouts each day for the last week or two. All for the exact same product. It is NOT a $0 item as most people seem to have. It is just one of the low cost items that I offer. Different names and email addresses. Most gmail. Physical address all say “st…

The same issue. “tech / street, 10 apt, 2” in all addresses.

Yep, Street 10 apt 2. 3-4 times a day different name different address low cost item.

Yes same issue with us. Street 10 apt 2. I will say that after a week of creating abandoned checkouts, they successfully made a purchase today. Thankfully shopify flagged it as high fraud potential, and i immediately recognized the street 10, apt 2 address, so I canceled the order. Still, I’d like t…

Oh @jtstevens , I just saw what you read about testing credit cards. That makes complete sense. And it also means our sites aren’t necessarily the target of the malicious activity, but a tool to help them make a greater purchase somewhere else? In any case, what are we supposed to do about this? Can…

I have not had any credit cards succeed yet.

Those apps won’t work. 1) because it’s hard to match the IP addresses with the customer because Shopify doesn’t show IP addresses. 2) they change their IP

I have the same issue. Might have to be a class action against Shopify for them to do something. They need to offer a captcha on the check out page.

Those don’t work. Shopify doesn’t show IP address of abandoned cart customers so you can’t Match up the IP. 2nd they change IP addresses. If you are a Shopify site owner you are a sitting duck!

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

immnul May 10, 2024, 2:50am 23

I found this thread to have some helpful solutions: https://community.shopify.com/post/2421632

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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