We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

Yep, Street 10 apt 2. 3-4 times a day different name different address low cost item.

Yes same issue with us. Street 10 apt 2. I will say that after a week of creating abandoned checkouts, they successfully made a purchase today. Thankfully shopify flagged it as high fraud potential, and i immediately recognized the street 10, apt 2 address, so I canceled the order. Still, I’d like t…

Oh @jtstevens , I just saw what you read about testing credit cards. That makes complete sense. And it also means our sites aren’t necessarily the target of the malicious activity, but a tool to help them make a greater purchase somewhere else? In any case, what are we supposed to do about this? Can…

I found this thread to have some helpful solutions: https://community.shopify.com/post/2421632

I have not had any credit cards succeed yet.

I have the same issue. Might have to be a class action against Shopify for them to do something. They need to offer a captcha on the check out page.

Those don’t work. Shopify doesn’t show IP address of abandoned cart customers so you can’t Match up the IP. 2nd they change IP addresses. If you are a Shopify site owner you are a sitting duck!

They are testing credit cards on your site. They have bots that enter the information. Usually its the card info, name , city, zip code. In shopify for AVS They must only verify state, city, zip code because the street is always the same. They test the cards across alot of websites until one goes th…

Come on. This won’t work. :sweat_smile: They usually just pick the lowest price point product in the store. How would this work. Come on. Shopify needs a captcha on the check out page.

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

Aaron2024 May 23, 2024, 4:20pm 25

Those apps won’t work. 1) because it’s hard to match the IP addresses with the customer because Shopify doesn’t show IP addresses. 2) they change their IP

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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