We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

Ok. I spoke too soon. Some of mine are hit or miss now too… I think I found out why, though. If I go to an abandoned cart where it still tested a credit card and the customer was not deleted, I found that the ‘customer’ does not have an address, but the ‘order’ has a shipping address and billing add…

I have the same bot… Ive spoken to Shopify 7 times. They could easily find out what this bot is and stop it but Shopify doesnt care. The only way to stop it is require log in at check out which is horrible for conversions. Ive tried Blockify to block VPNs, Block all countries except USA, Block IPs e…

Ok, I think we have been able to solve this for now. We tried all the bot detector apps etc, nothing worked. Then we changed the checkout page from one page to 3 page - not sure how much will conversion take a hit but the bots seems to have gone. We plan to go back to single page checkout in a few d…

Great idea. Better than requiring log in before checkout.

Ok. So I have a few apps in place that seem to be limiting/reducing the bot now. I was typically getting several abandoned carts per day and most were testing a credit card. Now I only had a couple in the last few days and none of them were able to test a credit card. The last app I put in place was…

same here! Today that one showed locations was from Russia.

Hi! I’ve tried this on our store but we still get bot orders and abandoned checkouts. Is it still working on your end?

The bots were testing credit cards with a .98 cent package protection item and Shopify support did nothing for us. After testing multiple apps the only one that worked was the “Cart Block” app. I had it set to reject all orders under $1.00 so it won’t even allow them to check out. Good luck!

The bots havent ordered yet. They are all in abandoned cart. They have also changed products over time so varying prices. Ugh

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

rovingguy June 19, 2024, 3:12pm 45

This is a great tip. Thank you. We’re going through the same on one of my customer’s shops.

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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