We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

They targeted a specific item - I just got rid of it - POOF they stopped If your being targeted you need to simply take away the bullseye. It was a random cheapo listing that I had that didn’t sell really anyway.

What about in my case where the email differs and the address is always the same except for the state, its always a different state?

This is the exact same thing happening to me and it seems to be Brazilians (based on the names, emails sometimes ending in .br and sometimes the bank that declines the card is located in Brazil). Has been happening for months beginning only this year. They choose the cheapest item and then create ac…

cancel the order so you don’t get a chargeback

same! low cost products on our website and same adress but different state everytime

Our situation is similar, except its all from BELLEVUE, WASHINGTON, with different names and emails that dont match up. Sometimes 20+ a day.

I got rid of the specific item and now it targets another one

Hello Eliza, It is possible to stop a bot from placing an order by using the Cart Lock app very easily. Since it is the same bot every time, tag this bot account with a customer tag like Bot. Then follow these steps: Open the app and click on the “Add a new rule” button. Click “Add a new conditio…

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

girlsavvi September 15, 2024, 7:56pm 67

It’s been happening in our store since earlier this year. This increases your bounce rate, which affects conversion. Every scenario given on this page has happened to us.

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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