We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

Our situation is similar, except its all from BELLEVUE, WASHINGTON, with different names and emails that dont match up. Sometimes 20+ a day.

I got rid of the specific item and now it targets another one

Hello Eliza, It is possible to stop a bot from placing an order by using the Cart Lock app very easily. Since it is the same bot every time, tag this bot account with a customer tag like Bot. Then follow these steps: Open the app and click on the “Add a new rule” button. Click “Add a new conditio…

same issue! was your ever resolved by shopify?

was your issue ever resolved by shopify? i have the same issue on my site at the moment..

same issue happening on my site - did shopify ever offer an answer?

ugh - this is such a huge issue. I thought it was just me! And then i saw a million threads in the community. Now i am angry that shopify is not fixing this. Plus, I need to figure out what to do!

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

CN1 October 18, 2024, 2:21am 73

was your ever resolved by shopify?

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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