We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

I got rid of the specific item and now it targets another one

Hello Eliza, It is possible to stop a bot from placing an order by using the Cart Lock app very easily. Since it is the same bot every time, tag this bot account with a customer tag like Bot. Then follow these steps: Open the app and click on the “Add a new rule” button. Click “Add a new conditio…

same issue! was your ever resolved by shopify?

was your ever resolved by shopify?

was your issue ever resolved by shopify? i have the same issue on my site at the moment..

ugh - this is such a huge issue. I thought it was just me! And then i saw a million threads in the community. Now i am angry that shopify is not fixing this. Plus, I need to figure out what to do!

I finally resolved this issue by updating the “Customer Accounts” to “NEW” in settings. Its been a month now and I have not had a single bot subscribe to my mailing list or create an abandoned cart.

I still see a “bot” ping on the live map, but no abandoned cart are created and no fake mailing list subscriptions. Win!

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

CN1 October 18, 2024, 2:24am 75

same issue happening on my site - did shopify ever offer an answer?

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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