We have a bot placing abandoned orders in batches of 5 every 9 hours, for over a week. They are adding hidden/locked products they should not have access to with out an approved account/login. They create a customer profile that uses a fake name, email, address and phone number, and it is the same e…

ugh - this is such a huge issue. I thought it was just me! And then i saw a million threads in the community. Now i am angry that shopify is not fixing this. Plus, I need to figure out what to do!

I finally resolved this issue by updating the “Customer Accounts” to “NEW” in settings. Its been a month now and I have not had a single bot subscribe to my mailing list or create an abandoned cart.

I still see a “bot” ping on the live map, but no abandoned cart are created and no fake mailing list subscriptions. Win!

I finally resolved this issue by updating the “Customer Accounts” to “NEW” in settings. Its been a month now and I have not had a single bot subscribe to my mailing list nor create an abandoned cart. I still see the “bot” ping on the live map (it was the same place on the map every time), but no aba…

Have you found a solution for this? Because it’s killin’ me. I wonder, do you use a separate domain for accounts? Like accounts.ElizaRAFTP.com ? I do. Could that be the issue?

Ours is also from Bellevue Washington, ugh! We receive over 25 a day [Screenshot 2024-11-13 154738.png]

Do you have an accounts subdomain? accounts.yourname.com ? I got mine under control. Nothing for 10 days (knock wood). I disconnected the accounts subdomain, spent a day playing whack-a-mole, deleting customers as soon as they registered, and set up a couple of flows. But disconnecting the subdomai…

I resolved this issue by updating the “Customer Accounts” to “NEW” in settings. Its been 2 months now and I have not had a single bot subscribe to my mailing list or create an abandoned cart.

Yeah, mine was set to NEW and the bots were unhinged. I think they’ve figured out how to get around it.

We are experiencing the same… I’d love to know how to make it stop!

How can I stop a bot from placing abandoned orders on my ecommerce site?

Shopify Discussion

stefaroonie November 13, 2024, 11:48pm 82

Ours is also from Bellevue Washington, ugh! We receive over 25 a day

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How can I stop a bot from placing abandoned orders on my ecommerce site?

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