How can I stop payments for a lost Google account with an unused store?

Topic summary

Main issue: The poster lost access (email and password) to a Google account associated with a Shopify store that they no longer use, yet billing is still occurring.

Request: Guidance on how to stop payments or cancel the store when they cannot log in to the account.

Constraints: No login access to the Google account; no details provided about any attempted account recovery or contacting Shopify support.

Status: No responses or solutions are presented in the thread; the question remains open and unresolved.

Notes: “Charging” refers to ongoing billing for the unused store; no images or attachments are involved.

Summarized with AI on January 7. AI used: gpt-5.

I have a google account that I lost the email and password to but I have a store that I don’t use anymore on it and it is still charging me how do I stop it if I can’t login.