Merchants seek a straightforward email-based account activation/verification flow: sign-up, “activation email sent,” click-to-verify, then redirect to login. They cite years without a native, reliable solution.
Shopify staff clarify customer accounts were designed for order tracking and faster checkout, not approval/denial or gated access. They recommend third‑party apps (e.g., Locksmith for access control) and share a code workaround thread, offering to pass feedback to the product team.
Reported pain points:
Third‑party options and reactions:
Status: Unresolved. No built-in, configurable activation/verification; reliance on apps or custom workarounds persists; key questions about consistent email delivery and native verification remain open.
UPDATE!
We have just released an account verification feature in the Customer Fields app!
If you’re not familiar with Customer Fields, the app offers a suite of tools to customize your Shopify registration form(s). You can add additional fields, set up automatic customer tags, and now… require email verification before a customer is able to access their account.
