Hello again, @Onyx8789 and thanks so much for your patience!
I appreciate you taking the time to clarify that for me, that makes a lot of sense. For context, the original purpose of customer accounts is for customers to easily keep track of their order history, current order status and to allow for quick checkouts when shopping at the same store in the future. It was not built with a rigid “accept” or “deny” feature but more for the average shopper looking to keep track of their personal information. With that being said, I can understand why you’re looking for something like this and can agree that our customer accounts are lacking customization to fit every type of business need.
It seems like you are looking to use the customer account for a different purpose than it was initially intended and built for, and that you are looking for a similar set up to what a combined online wholesale/retail shop may have, where new customers see retail prices but approved customers with a special login key get access to the wholesale area of the site with discounted pricing. Am I understanding that correctly? Since this is not a native feature of the platform, I would suggest to use an app called Locksmith, if you’re not already, that can help you achieve what you’re looking for since it’s definitely more advanced than our basic customer account functionality. If you need a hand setting that up, I would be happy to help!
I would also recommend having a look at this workaround that another forum member shared as a solution if you are comfortable with code: https://community.shopify.com/c/Shopify-Discussion/HELP-How-to-approve-customer-accounts/m-p/322639
Although this may not have been the answer you’re looking for, I would be happy to pass along the feedback to our Products team so they are aware of what our merchants would like from our customer accounts in hopes that it will be implemented it in the future! Let me know if you have any questions at all.
Cheers,
Sunny | Shopify Guru