Oh, so do I only need to add the category number?
If i use just the URL as stated https://MYSTORE.com/collections/pinterest-feed and XML as the type for Pinterest, I get an error stating that “Catalogs doesn’t support your file type” and “Currently, Catalogs only supports the following file types: comma-separated (.CSV), tab-separated (.TSV) and extensible markup language (.XML). Save your file as one of these types and try your upload again.”
I did the .liquid page as instructed and if i navigate to the page it just returns text. Please help with how to upload this to Pinterest. Thanks.
Hi, I am having exactly the same problem as other people on here - I’m verified on the Merchant Program ok but it won’t upload the catalogue - I get the same message as other people with 25 products with errors. I have no clue how to fix these errors.
Someone mentioned that this thread is not about rich pins but this is how Pinterest have told me to get rich pins to work (product pins specifically). When I verify a product URL from my website it pulls through the product details (cost, availability etc) but this doesn’t show on the actual pin.
I have contacted Pinterest who reply but with unhelpful information. I have pointed out to them that their help pages are out of date but they’re not interested!
Is there a way to fix this that doesn’t involve complex coding? I am totally lost looking at the coding advice here! Is there anyway that I can export my Shopify product data as a spreadsheet file and fix the data manually before uploading to Pinterest? Also how would this work in terms of dynamic info such as stock availability and new products?
Please help, am finding the Shopify/Pinterest experience really frustrating!
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Not sure if anyone is still following this thread but… I may have a solution that doesn’t involve coding.
If you add Google as a sales channel and try to upload your products it’ll have 25+ that can’t be uploaded because they are missing the required product data. I am assuming this is the same data that is missing when Pinterest tries to upload a standard Shopify catalogue.
If you follow these instructions it shows you how to add this data within the Google Shopify app (no coding - I hope) https://help.shopify.com/en/manual/promoting-marketing/create-marketing/google/syncing-products
I’m adding this data now and hopefully when Pinterest tries to upload my products again it should work… fingers crossed!
What are you using for the data url on Pinterest?
how did it go for you? All my products are correctly uploaded onto my google shopping, but i’m still having the same problem with pinterest
Did it work?
Unfortunately not - I have 26 products approved by Google now but my Shopify catalogue is still failing to upload to Pinterest.
I’ve contacted Pinterest several times and they are so unhelpful. It’s got to the point that their recent emails just don’t even make sense!
I’m hoping that when the Pinterest Shopify App is available to UK users that this will fix the problem…
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I came across this problem too and tried adding .atom at the end of my shopify URL for the data source URL for Pinterest. It seemed to work at first except for the 25 error links that other people have mentioned. Then I tried to save the CSV from Shopify to my Dropbox, and use the URL from there, but that didn’t work. Then I looked for the a Pinterest-compatible app (I can’t use the Pinterest app because I’m based in the UK), and then saw some product feed apps like these https://apps.shopify.com/product-feeds-generator?surface_detail=pinterest&surface_inter_position=2&surface_intra_position=4&surface_type=search and one called GMC Feed that I downloaded, it then generated a URL that I copied into Pinterest and the link seems to have been accepted. Now I have to wait 24-48 hours to see if it actually worked. Either way, it looks like there are apps out there than can generate product feeds for you to just copy the link to wherever you want the feed.
omg you lifesaver! GMC is working! for 200 feeds only but enough for now.
FINALLY!
I have almost 1000 products. We shouldn’t have to pay for GMC to have a working way to get Pinterest to recognize Shopify feeds.
I know, but if we don’t know how to host a CSV file on an FTP and link it to Pinterest, this is the next best solution it seems. But yes it should be a lot easier than this and apps shouldn’t be able to profit from this.
Thank you! Worked for me. I was about to throw my laptop out the window.
Anyone get any further with this? Having read through the thread it would appear that nothing has changed as I’m getting the same problems everyone else has from the start and with a store with over 350 products I don’t fancy uploading them all manually. Is it a matter of waiting for the Shopify Pinterest App being expanded to include other countries? Why is it restricted to Canada and the US when so many vendors are now online only?
I’ve given up on Pinterest… for now at least. The app should have been available for UK users months ago but still isn’t.
Pinterest seems to be a bit flaky generally - I have two different accounts and have a totally different user experience for each one. I can’t even get to my boards on my business account!
To All who are trying to get a Pinterest data feed validated and active - i seriously spent months trying to put all the required data together in the format required by pinterest but kept getting declined. I found this app because i refused to give up and in 15 min my new shop was active…honestly it was cool - there is a payment or free trial but it worked for me instantly - its called ‘feed for google shopping’ but it 100 works on pinterest - check it out - you wont be disapppointed