Does anyone know if there’s a way to swap between stores in Shopify Inbox? We run 3 separate stores and currently the only way I can access each store’s inbox is to log out and relog back in. It’s taking far too long and means it’s difficult to respond in a timely fashion. Does anyone have a solutio…

No solution or answer from @Dirk . As you said, opening 2 or more different browser windows on computer is one solution, but I think swapping between store should definitely be possible also in the app. Without this feature the app is almost useless for those who have more than one store.

Yeah, sadly this is what I’m having to do on the desktop. Driving me crazy that there’s no way to swap between stores on the app though - I’ve got authenticator turned on so takes an age to log out and then relog into the other stores. It could be such a useful tool but just doesn’t take into consid…

Hi @Dirk , thanks for trying to help - sadly that doesn’t work - you need to use 3 separate browsers on the desktop, as 1 browser with tabs just reverts to the inbox you’ve most recently logged into. As for the App, you have to log out and log back in again to access different stores inboxes - not id…

Thanks for the feedback @EmmyBrown ! At this time, that would be the only workaround that I can think of. With that said, I’d be happy to pass this feedback along to our development team for potential implementation in the future. If there is anything else I can help you with, please let me know.

Any update on this? Really want to use this app but need to have multiple stores

Almost one year later and there is still no option to have a unified Shopify Inbox for all your stores in one place. This really needs to happen.

Shopify never listens to clients!

Instead of logging out of your Shopify account, try selecting a different store on the Inbox Store Login page each time you want to change the Inbox.

Hey @MattHolmes that’s a good hack whilst we wait for Shopify to bring the functionality in. I’ve bookmarked the login page and can stop using the back button now!

How can I switch between stores in Shopify Inbox quickly?

Shopify Apps

Auriga_Digital May 25, 2022, 8:56am 10

“Future”… 6 months have gone by. Listen to your customers please.

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How can I switch between stores in Shopify Inbox quickly?

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