I selected the wrong plan by accident and need to change it but it says I have a balance and I need help changing it because my website hasn’t even launched yet and I just did it today and need to change it.
Hi @Chasityciti !
If there is an unpaid balance on the account, this error message will appear when trying to access your admin to make any changes to your plan. This unpaid balance is likely due to the plan you selected by mistake.
I recommend reaching out to our support team so they can access your account and help you resolve this as soon as possible.
If you have any other questions, please let me know.
Cheers!