We would like to integrate Return/Refund from Shopify into our BackEnd system. I have an order created on 15Jan23. Integrated via Shopify API > Get List All order by date. On 17Jan23, customer return and refund. When pull daily orders on 17Jan23, the returned/refunded order on 15Jan23 was not listed on 17Jan23. How would we able to know that there are refunded/returned order for us to pull to adjust our BackEnd system? I tried to use the Refund API > Get all refunds from a specific order but this requires us to know the order number. Appreciate if someone can advise how would we know there are refund for the day for us to process the refund/return in our backend system.
Hi @TYM ,
Your approach sounds like a polling method. Have you tried Refund/Create webhook ?
https://shopify.dev/api/admin-rest/2023-01/resources/webhook#event-topics-refunds-create
Best regards,
Sam - Owner / Lead Developer
Achieve Applabs