How can I transfer domains from inactive stores?

Technical Q&A
1

Hello,

I have some domains on inactive stores that I would like to move away from Shopify (as I can’t access them currently) is this something I can do somehow ?

Thanks,

J

P.S. its impossible for me to submit a ticket as the support site just sends me round in a loop

2

Open this link in Chrome Incognito mode and you should be able to email support. https://help.shopify.com/en/questions#/contact/email