Hello everyone!
How can I translate these captions? I couldn’t find them in Translate & Adapt.
Topic summary
A user is trying to translate payment method descriptions but cannot locate them in the Translate & Adapt tool.
A staff member responds that these fields likely originate from a third-party app rather than native platform settings.
Recommended solution:
- Contact the app developers directly for translation options
- If the app saves content to theme files or metafields, those can then be edited through Translate & Adapt
Status: The issue remains unresolved pending user action to identify the app source and contact its developers.
Hi @rerf2010rerf , are these fields from a 3rd party app? You’ll have to contact the app developers I’m afraid. If they save to metafields or the theme then Translate & Adapt can edit them, otherwise it can’t unfortunately.