hello ,
my store get closed with my linked domain how can i remove it from this store
i dont have acsess to the store
to place theme in another shopify account
Hi @karimatos
Depending on the reason for the stores closure you may be able to request that the domain be disconnected for you. Also, if the store was a new account with a recently purchased domain, there is a chance that the domain fee was refunded to the original payment method used.
If you received an email from our business operations team, legal or risk team regarding your store closure please reply back to that email directly with the request. If you have not received any email communications about the store closing you will instead want to reach out to our live support for help.
If the domain is hosted outside of Shopify then you can still use that domain on other external services and platforms by updating the domain’s DNS information.