Hi,
Shopify locked our domain to prevent any fraudulent transfers. The link that you provided yesterday does not work.
How can we unlock it? Thank you.
Hi @belmik ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure it gets resolved.
When it comes to account specific inquiries like this one, you will want to connect with us directly. This will allow for our advisor team to take a closer look as we wouldn’t have access to any account details through the Community. They will also be able to share more information with you regarding your domain and how to proceed.
To connect, you can:
- Head over to our Help Center.
- Enter into the chat box Contact Support.
- Log into your shop.
- Select one of the available support options.
Please let me know if you have any other questions or concerns.