want to know how to unlock my shopify but i cant talk to no one.
I would also like to know this! I missed the original warning email and now I’m locked out. How can I fix the problem if I can’t access my shop.
Open this link in Chrome Incognito mode. You should be able to get in contact with Chat support.
https://help.shopify.com/en/questions#/contact/chat
Chat tells you to fill out the Attestation form. How can I fill it out if I didn’t resolve the problem yet :S
Hi @hotstylez117 & @ivycivyc ,
Sorry to hear you can’t access your stores currently. There are many reasons why this could be happening and it’s very difficult to determine why without taking a closer look!
Due to verification purposes we can’t look any further via the Community here but you can still contact one of the advisors on our support team can then look into why exactly this might be happening.
You can contact our support team here and because you more than likely won’t be able to log in no, please click the “Continue without logging in” button then type something in the search bar. Once you click search you can scroll to the bottom of the page and click on “Contact general support”:
Where you will need to manually verify first.
