i cannot remember my old bank account info to update and put my new banking info. its hard to get in contact with customer service to help.
i cannot remember my old bank information in order to update and change
Hey, @Belleameapparel!
We need to access your account in order to address this concern effectively. We’re not able to provide account-specific support via the Shopify Community at this time, however, our support team will be happy to continue assisting you. Please visit https://shopify.link/goV1 to create a support request.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
it will nit let me creat a support ticket there. can someone please email and help me.
What seems to happen when you try to create a support ticket, [email removed]Belleameapparel? Do you encounter any error messages? Feel free to share screenshots of what’s preventing you from reaching out to our support team as I’d love to assist you and ensure you get the help you need.
I’ll find a solution once you’re able to provide additional context. Thanks!