How can I update my business license number?

Topic summary

Main issue: The original poster entered a random business license number during setup and needs to update it to the correct one for Shopify Payments verification.

Current guidance:

  • Multiple replies advise contacting Shopify Support via the Help Center (help.shopify.com) and selecting Shopify Payments.
  • Recommend using Live Chat to reach the specialized Shopify Payments team, who can assist with updating verification details like the business license number.

Context: Shopify Payments is Shopify’s built-in payment processor and requires accurate business verification information (e.g., legal name, business license/ID). Changes typically must be handled by support for security and compliance reasons.

Status/outcome:

  • No in-thread solution or step-by-step provided; no confirmation that the change was completed.
  • Action item: Reach out to Shopify Support (Live Chat) under Shopify Payments to request an update of the business license number.

Unresolved: Whether the update was completed successfully.

Summarized with AI on January 29. AI used: gpt-5.

Hello! I was wondering, does anyone know how to change the buisness license? I put in a random 1 and i wanna change to a true one. Thanks

Hi there,

For these type of questions its best you contact the Shopify Support via: https://help.shopify.com/en/support/login then go choose you need some help with Shopify Payments. A specialised team will help you further.

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hey @Natic

Your problem almost everyone encounters when starting to fill out the information on the Store (usually Freelancers)
Visit: https://help.shopify.com/en/support/login
Live chat and you’ll get the most professional support from Shopify.