YouTube has changed the formatting of usernames, but it seems Shopify has not caught up yet. In my Store Settings → Brand → Social Links, it says the YouTube link must follow the format "https://youtube.com/c/shopify". These links are now outdated, as a new format is used. I am unable to change my YouTube channel name here, as the new links are not supported.
I am having the same trouble and for TikTok are you?
Hi, @rogierguitar !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help
I appreciate you taking the time to outline your feedback. I can definitely see how entering the new format leads to an invalid link error. Are you able to share the name of your theme and if updating the link directly via your theme settings helped?
Either way, I will pass this feedback along to our development team for review, so please keep an eye on the Shopify Changelog for updates on any new developments.
Thanks again!
Hi, @karinarabinfit !
Thank you for joining the thread and sharing your input.
I’ll be happy to share your additional details with our developers. To get a better understanding of the issue, are you able to share the format of the link that you are attempting to use for TikTok? Right now, the format is (example): "https://tiktok.com/@shopify".
Hope to hear from you soon!