How can I update the email address on my packing slip?

Shopify Discussion
1

Maybe this is easy to do, but I can’t figure it out.
When I started my shop, I just used my gmail account. I have since bought my domain and use info@mystorename.com as my log in and contact address. But my personal email address still shows up on the bottom of my packing slips and I don’t know how to change that. Can anyone help? Thank you!!

2

Hey,

Follow these steps to change your email id on the packing slips

  1. Go to Settings > Shipping & Delivery

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  1. Find the option Packing Slips and click Edit

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  1. Find the code I have shown. Just replace “{{ shop.email }}” with whichever email you want to use and save.

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This should fix your problem. Let me know if it works :slight_smile:

Cheers,
Vignesh

3

Thank you for your help! I got it to work.

1 Like
4

I tried the same solution… but it’s not working for me. When I change the {{ shop.email }} to another email address like this {{ xyz@example.com }} It doesn’t show anything in the packing slip. Is anybody else facing the same problem?

5

Don’t include the {{ }}
That’s the mistake I made at first!
Hope it helps :slightly_smiling_face:

6

thanks a lot! It works! really appreciate your help!

7

thank you!